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Private Medical Practice Management

Your Practice,
Perfectly Managed

Expert secretarial, financial and virtual support for your private practice — so you can focus entirely on your patients.

Get in Touch Explore Services
9–5
Live Secretary Cover
24/7
AI Out-of-Hours Cover
150
Harley Street Address
From £50
Per Month to Start
Prof Vik Veer and Dr Natasha Thandrayen, Founders
100%
Dedicated to
Your Practice
Who We Are

Built by Clinicians,
for Clinicians

Private Practice Office was founded by practising medical consultants who understood first-hand the administrative burden of running a successful private practice. We built the support structure we always wished we had.

We provide everything a private medical consultant needs to operate professionally and grow sustainably — from a dedicated named secretary during the day to an AI-powered service after hours, a full finance team, phone lines, patient management software, marketing / SEO / AI / website help and premium Harley Street facilities.

Whether you are just starting out or already seeing a high volume of patients, we tailor our support precisely to where you are and where you want to be.

Named Secretary — With Backup Cover

Your dedicated secretary knows your practice inside out. A trained backup covers lunch, leave and sickness seamlessly.

Grow at Your Own Pace

Start with our affordable AI phone service and upgrade to a full secretarial team as your practice grows.

Bespoke & Confidential

Every arrangement is tailored to your specialty, your patient volume and your specific requirements.

What We Offer

A Complete Practice Management Solution

Every service your private practice needs, under one umbrella service — delivered by specialists who understand the medical world.

Dedicated Medical Secretary

A named, experienced medical secretary working for your practice Monday to Friday, 9am–5pm. A fully trained backup covers all absences — your patients always reach someone who knows your practice.

AI Virtual Secretary

Our intelligent AI secretary handles calls and patient enquiries out of hours — 24/7, 365 days a year. It emails patients back and notifies you of every call, so nothing is ever missed.

Dedicated Phone Line

A private telephone number exclusively for your practice. Your patients always reach your team — never a generic switchboard — giving an immediate impression of professionalism.

Carebit Patient Content

Full management of your Carebit patient communications and content services, keeping your patient journey smooth, professional and compliant from first contact to follow-up.

Finance & Accounting

Our specialist medical finance team handles your bookkeeping, invoicing, accounts and reporting — so you can focus on clinical work, confident your finances are in expert hands.

Marketing & Social Media

Personalised, strategic advice on growing your online presence — from patient-facing social media to reputation management, helping you build the practice profile you deserve.

Professional Medical Video Studio

Access our professional studio to create videos, reels and short-form content — ideal for patient education, social media and building your profile as a leading specialist.

Harley Street Address

Gain access to our prestigious 150 Harley Street address for your practice — lending immediate credibility and placing you at the heart of London's world-renowned medical district.

Starting Out?

Begin with Our AI Secretary Service

Not every new consultant needs the full package from day one. Our AI virtual phone line is the perfect way to start — a professional, always-on patient contact service at a fraction of the cost.

Patients call your dedicated number, the AI secretary handles the enquiry, emails your patient back and notifies you of every call (a full transcript of the conversation is sent to you) — so you can follow up at your convenience.

From just
£50
per month

Ready to grow? As your practice expands, simply upgrade to a dedicated named secretary and the full Private Practice Office suite — with no disruption to your patients or workflow.

  • Dedicated phone number for your practice
  • AI secretary answers all calls professionally
  • Automated patient email responses
  • Full call log sent directly to you
  • Available 24 hours a day, 7 days a week
  • No long-term contracts required
  • Seamless upgrade to full secretarial support
  • Perfect for consultants entering private practice

Enquire About Getting Started
Transparent & Fair

Bespoke Pricing, Built Around You

We don't believe in one-size-fits-all pricing. Every consultant's practice is different — in specialty, volume and ambition. Our pricing grows with you, and we always charge less in the early stages to help you build your practice without the burden of high overheads.

As your patient volume and revenue grow, our fee scales accordingly — with a clear ceiling you can plan around.

All-inclusive maximum Up to 15% of Practice Revenue Secretarial · AI services · Finance · Phone line & more
1

Getting Started

For consultants new to private practice — lower fees to help you build your patient base and start generating revenue without high overhead.

2

Growing Practice

As your patient numbers increase we scale our support to match — adding services and dedicated time as your needs evolve.

3

Established Consultant

Full bespoke service with the complete team behind you. Maximum secretarial fee capped at 15% of revenue. We are a not-for-profit organisation.

Request a Bespoke Quote
Leadership

Our Founders

Private Practice Office was founded by two practising consultants who created the practice management service they always needed but could never find.

Professor Vik Veer

Professor Vik Veer

Co-Founder

Consultant ENT Surgeon and Professor, with extensive experience in both NHS and private practice. Vik co-founded Private Practice Office to give other consultants the administrative support that allows them to deliver the very best patient care.

Dr Natasha Thandrayen

Dr Natasha Thandrayen

Co-Founder

Private GP with a passion for making high-quality private medicine accessible and well-run. Natasha co-founded Private Practice Office to help consultants at every stage of their career build a sustainable, professional practice.

Our People

Your Secretarial Team

Experienced, professional and discreet — our secretaries understand the demands of private medical practice and become a genuine extension of your team.

Eva

Eva

Senior Medical Secretary
Faye

Faye

Senior Medical Secretary
Kerry

Kerry

Senior Medical Secretary
Nicola

Nicola

Senior Medical Secretary
WC

Wayne Cross

Finance Manager
Financial Services

A Dedicated Finance Team

Running a private practice comes with significant financial complexity. Our specialist medical finance team handles every aspect of your practice finances — so you can focus on clinical work, confident the numbers are in expert hands.

From day-to-day bookkeeping to end-of-year accounts, invoicing, payment chasing and financial reporting — we take care of it all.

  • Bookkeeping
  • Invoicing & billing
  • Accounts preparation
  • Financial reporting
  • Tax returns
  • Payment chasing
  • Cash flow management
  • Practice financial advice
Our Finance Team
150 Harley Street entrance Harley Street sign Harley Street consulting room
Harley Street, London

Practise at the Heart of Private Medicine

When you are ready to see patients in person, we offer access to consulting facilities at 150 Harley Street — the most prestigious address in British private medicine.

Use the Harley Street address for your practice correspondence and letterheads, lending immediate credibility and reassurance to your patients from the very first contact.

150 Harley Street, London W1G 7LH

Clinic facilities by arrangement · Secretary support Mon–Fri, 9am–5pm

Nearest stations: Regent's Park & Baker Street — 5 mins from Oxford Circus


Enquire About Harley Street Access
Get in Touch

Let's Talk About Your Practice

Whether you are just starting out or looking to expand your support team, we would love to hear from you.

We'd love to hear from you

Get in touch and one of our team will respond promptly to discuss how we can support your practice with a bespoke proposal.

Address
150 Harley Street, London W1G 7LH
Office Hours
Monday–Friday, 9:00am–5:00pm
AI Secretary available 24/7